T-tec is the facility for the customer who would like to learn about turbocharger more. They are also able to get more information about it through the plant tour.
Exhibition room has various kinds of sample turbocharger for customer. Customers can acquire the knowledge.
Training room: Learning center for turbocharger. We have some learing tools; DVDs and sample turbochargers
The lounge; It locate next door of training center and visitor can enjoy the beautiful garden and give you the moment of relaxing.
We deliver the turbocharger from 4 shipping bases using web system and network. All turbochargers by TTS has serial number. We can track the detail information for turbochargers; date of production, parts information, and balancing data.
There are 5 shipping bases; Sapporo, Saitama, Osaka, Fukuoka, and Okinawa with stock. It is possible to deliver items to customer next day everywhere in Japan from our stocks by using web system.
Sending the notes for common failure of turbocharger and advice for prevent to recurrent by Fax.
For large turbochargers, we asked customer to check the condition if there is possibilities to occur the failure again. We also keep the record the reason for failure and inform the customer in case we need to.
We have serial no. for all turbochargers. We are able to get the detail information from it; what kind of parts are used and data for balance.
Example of inspection report on the web.
We put the note for check list of surrounding device and confirmation of pre-installation. We also send the conditions of warranty with products.